Richard Duffy’s HP Pavilion laptop doesn’t work, even after two service calls. The problems include “dark” pixels that make it difficult to see the screen.
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Problem solved
One of the most common misconceptions about resolving a service problem is that it’s hard work. It doesn’t have to be.
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Looks like Michael Trout’s story is going to have a happy ending, after all.
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On a visit to New York’s Museum of Modern Art, Steve Wright finds a marked-down figurine, which he buys and ships back to Miami. It never arrives, and the item is now out of stock and available at a significant markup. Who should pay the difference?
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Kathleen Murphy Skolnik is blocked from seeing her broadway show after an attempted car bomb attack in Times Square. Her theater refuses to give her a refund. Is her ticket lost?
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