Richard Duffy’s HP Pavilion laptop doesn’t work, even after two service calls. The problems include “dark” pixels that make it difficult to see the screen.
Problem solved
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Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
One of the most common misconceptions about resolving a service problem is that it’s hard work. It doesn’t have to be.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Looks like Michael Trout’s story is going to have a happy ending, after all.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
On a visit to New York’s Museum of Modern Art, Steve Wright finds a marked-down figurine, which he buys and ships back to Miami. It never arrives, and the item is now out of stock and available at a significant markup. Who should pay the difference?
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Kathleen Murphy Skolnik is blocked from seeing her broadway show after an attempted car bomb attack in Times Square. Her theater refuses to give her a refund. Is her ticket lost?
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