Alitalia Airlines

http://www.alitalia.com/
Alitalia Airlines S.p.A.
111, Viale Alessandro Marchetti
Rome, RM 00148
Italy

General phone number: 39 06 65 62 73 57
Fax: 39 06 65 62 23 00
Reservation: 800-223-5730
Baggage Service Office: Within 5 days, call 800-905-9992; after 5 days, if you are a permanent resident of the USA or Mexico, call (212) 903-3575.

Alitalia Airlines
attn: Customer Relations Dept.
51 Madison Avenue Suite 2000
New York, NY 10010
Telephone: (212) 903-3575
Fax: (212) 903-3568

How to get through to an operator:
Dial (212) 903-3575.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Baggage services
Conditions of carriage

Follow Them

(Most effective if you speak Italian.)

Primary email

customer.relationsNYC@alitalia.it

Primary contact

Antonio Temporini
Senior Vice President for North America
temporini.antonio@alitalia.it
39 06 65 62 73 57

Secondary contact

Stefano Sinagra
Customer Care Reporting & Monitoring
sinagra.stefano@alitalia.it
39 06 65 62 73 57

Chief executive (*)

Rocco Sabelli
CEO
sabelli.rocco@alitalia.it
39 06 65 62 73 57

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.

  • abdelhak lekhribat

    I am just repoting the loss of my bag

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