http://www.lufthansa.com
Deutsche Lufthansa Aktiengesellschaft
Von-Gablenz-Straße 2-6
50679 Köln
Deutschland
General phone number: (49) 69-696-0
Reservation: (800) 399-LUFT (800 399-5838)
Fax: (49) 69-696-6818
Lufthansa Customer Relation USA
Lufthansa German Airlines
Customer Relations
PO Box 425
East Meadow, New York 11554
Fax: (516) 296-9838
How to get through to an operator:
Dial (800) 399-5838. Press 0.
If you have a customer complaint, please read this before contacting the company.
Customer Service Resources
Contact form for emails
Passenger rights
Missing baggage
Damaged/Stolen baggage
Lost items
Terms and conditions
Follow Them
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Primary contact
Jens Bischof
Vice President The Americas, Lufthansa
jens.bischof@dlh.de
800 645-3880
Secondary contact
Thierry Antinori
Head of marketing and sales for Lufthansa German Airlines
thierry.antinori@dlh.de
(49) 69-696-0
Chief executive (*)
Christoph Franz
Deputy Chairman of the Executive Board, Chief Officer Lufthansa Passenger Airlines
christoph.franz@dlh.de
(49) 69-696-0
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.