National Rental Car and Vanguard Car Rental are subsidiaries of Enterprise Holdings. Vanguard primarily serves the airport rental car market with the National Car Rental and Alamo Rent-A-Car brands.
https://www.nationalcar.com/
National Car Rental Headquarters
6929 North Lakewood Ave.
Ste. 100
Tulsa, OK 74117
Telphone: (918) 401-6000
Toll-free number: (877) 881-5500
Fax: (918) 401-6012
Enterprise Holdings, Inc.
600 Corporate Park Drive
St. Louis, MO 63105
Telephone: (314) 512-5000
Fax: (314) 512-4706
Vanguard Car Rental USA Inc.
d/b/a National Rent A Car
National Contact Center Customer Care Department
8420 St. John Industrial Drive
St. Louis, MO 63114
Telephone: (800) 468-3334
How to get through to an operator:
Dial (877) 222-9058. Press 4.
If you have a customer complaint, please read this before contacting the company.
Customer Service Resources
Contact page
Contact form for emails
Live chat
Lost and found
Rental policies
Primary e-mail
customerservice@nationalcar.com
Primary contact
Matthew G. Darrah
Executive vice president, North American Operations for Enterprise Holdings
matt.darrah@ehi.com
OR
mdarrah@erac.com
(314) 512-5000
Secondary contact
Pamela M. Nicholson
President and Chief Operating Officer, Enterprise Holdings
pam.nicholson@ehi.com
OR
pnicholson@erac.com
(314) 512-5000
Chief executive (*)
Andrew C. Taylor
Chairman and Chief Executive Officer
andrew.taylor@ehi.com
OR
ataylor@erac.com
(314) 512-5000
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.