http://www.cunard.com/
American Office
24303 Town Center Drive, Suite 200
Valencia, CA 91355
General phone number: (661) 753-1000
Toll-free number: 800-728-6273
Fax: (661) 284-4748
Headquarters
Cunard Line
Carnival House, 100 Harbour Parade
Southampton, SO15 1ST
Tel: +44 (0)2380 655000
How to get through to an operator:
Dial (661) 753-1000. Press 4.
If you have a customer complaint, please read this before contacting the company.
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Customer Service Resources
Passage contract
Contact form for emails
Primary email
Primary contact
Jan Swartz
Senior vice president, customer service & sales for Cunard and Princess cruises
jswartz@princess.com
(661) 753-0000
Secondary contact
Carol Marlow
President & Managing Director:
carol.marlow@cunard.co.uk
Tel: +44 (0)2380 656549
Fax: +44 (0)2380 657342
Chief executive (*)
Peter Shanks
Carnival UK Chief Commercial Officer (his responsibility includes Cunard worldwide)
peter.shanks@carnivalukgroup.com
Tel: +44 (0)2380 656549
Fax: +44 (0)2380 657342
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.