Residence Inn

Residence Inn is a Marriott brand hotel.

http://www.marriott.com/residence-inn/travel.mi
Corporate Headquarters
Marriott International, Inc.
10400 Fernwood Road
Bethesda, MD 20817

General phone number: (301) 380-3000
Toll-free number: (800) 331-3131
Fax: (301) 380-3967

Marriott Guest Services
310 Bearcat Drive
Salt Lake City, UT 94115-2544
General phone number: (801) 468-4000
Toll-free number: (800) 450-4442/ (800) 831-0224
Fax: (801) 468-4033

How to get through to an operator:
Dial (801) 468-4000. Press 0.

If you have a customer complaint, please read this before contacting the company.

Customer Service Resources

Contact form for emails

Twitter

Although some individual locations have their own Twitter accounts, there is no brand Twitter account. Contact Marriott @MarriottIntl.

Primary email

customer.care@marriott.com

Primary contact

Katie Tyson
Vice president brand management Residence Inn
katie.tyson@marriott.com
(301) 380-4354

Arne M. Sorenson
President and chief operating officer
arne.sorenson@marriott.com
(301) 380-3000 ext. 3804364

Chief executive (*)

J.W. Marriott Jr. (nicknamed Bill)
Chairman of the Board and CEO
bill.marriott@marriott.com
(301) 380-3000

This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.

* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.

  • http://pulse.yahoo.com/_W3AL2JH7RMDN6SY7H2W7EM2AQQ 1st Lieutenant James Hauswirth

    I have been staying at the MRI in SJ, CA, 6111 San Ignacio Ave, 95119, and as a guest for nearly a year, I gotten to know some of the staff, as the current GM Frank Machado, scores a 1 in my 10 rating, as he is frequently returned from his home in Seattle, without leaving anyone in charge. No change of menu, no sales and marketing for events, Brandon is the last surviving Maintence Guy, Oscar and a couple of other fired for no just cause, illegal change to housekeeping room clean time rate and wrongful firings, if the IBMers, GE Nuclear, and other repeat businesses using this location were to know this, gone is the gravy train Frank has been running.  With over 20years of  sales, marketing, and customer service, acqusitions integration guy with a hiring to firing ration of 30/350.  When my case finishes, or move out, please relocate Brandon, a single divorced, lost his two best friends from SCUBA diving accident, he needs to grieve.  Transfer him to a big city, local nightlife, Baltimore, Boston, DC USAF AAFB BSC/CLS/ 79th MAW, used to be to dangerous, he ain’t got the survival skills, I spent a year at NYU to get mine, before moving to NO for my PhD.  From Syracuse, I did my BA Oswego, MA Buffalo, he couldn’t survive that.  
    Sincerely – James Hauswirth

Previous post:

Next post: