Sheraton Hotels and Resorts is a brand of Starwood Hotels and Resorts Worldwide, Inc.
http://www.starwoodhotels.com/sheraton/index.html
Worldwide Headquarters
1111 Westchester Avenue
White Plains, NY 10604
General phone number: (914) 640-8100 or (877) 443-4585
Toll-free number: (800) 325-3535
Fax: (914) 640-8310
Starwood Hotels & Resorts Worldwide, Inc.
Corporate Customer Service
P.O. Box 141609
Austin, TX 78714-1609
Toll-free number: (800) 328-6242
Fax: (519) 633-4931
How to get through to an operator:
Dial (914) 640-8100. Press 0.
If you have a customer complaint, please read this before contacting the company.
Customer Service Resources
Live chat
Contact form for emails
Primary email
customercare@starwoodhotels.com
OR
starwoodconsumeraffairs@starwoodhotels.com
Primary contact
Helen Horsham-Bertels
Senior Director, Consumer Affairs—Starwood Hotels & Resorts Worldwide, Inc.
helen.horsham-bertels@starwoodhotels.com
(877) 443-4585 ext. 2643
Secondary contact
Hoyt H. Harper, II
Senior Vice President, Brand Management—The Sheraton Group
hoyt.harper@starwoodhotels.com
(914) 640-8100
Chief executive (*)
Frits van Paasschen
President and CEO—Starwood Hotels & Resorts Worldwide, Inc.
frits.vanpaasschen@starwoodhotels.com
OR
ceo@starwoodhotels.com
(914) 640-8100
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.
* Executives should only be contacted when your letter or email has not been acknowledged within six to eight weeks.