Westin Hotels and Resorts is a brand of Starwood Hotels and Resorts Worldwide, Inc.
http://www.starwoodhotels.com/westin/index.html
Worldwide Headquarters
1111 Westchester Avenue
White Plains, NY 10604
General phone number: (914) 640-8100 or (877) 443-4585
Toll-free number: (800) 937-8461
Fax: (914) 640-8310
Starwood Hotels & Resorts Worldwide, Inc.
Corporate Customer Service
P.O. Box 141609
Austin, TX 78714-1609
Toll-free number: (800) 328-6242
Fax: (519) 633-4931
How to get through to an operator:
Dial (914) 640-8100. Press 0.
If you have a customer complaint, please read this before contacting the company.
Customer Service Resources
Live chat
Contact form for emails
Primary email
customercare@starwoodhotels.com
OR
starwoodconsumeraffairs@starwoodhotels.com
Primary contact
Helen Horsham-Bertels
Senior Director, Consumer Affairs—Starwood Hotels & Resorts Worldwide, Inc.
helen.horsham-bertels@starwoodhotels.com
(877) 443-4585 ext. 2643
Secondary contact
Nancy London
Vice president, global brand leader, Westin Hotels & Resorts
nancy.london@starwoodhotels.com
(914) 640-8100 ext. 5463
Chief executive (*)
Frits van Paasschen
President and CEO—Starwood Hotels & Resorts Worldwide, Inc.
frits.vanpaasschen@starwoodhotels.com
OR
ceo@starwoodhotels.com
(914) 640-8100
This information has been collected from publicly-available resources and is believed to be accurate at the time of the last update. If any of this information is inaccurate, please email me.