
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Joanna Au bought roundtrip plane tickets to Hong Kong through Singapore Airlines’ website. Even though the tickets were purchased in the United States, in dollars, she’s being charged a three percent “foreign transaction fee” by her bank. Au feels scammed.
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Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
2011 was quite a year, wasn’t it?
As the economy struggled to recover from the Great Recession, consumers felt as if they had great big targets painted on their backs whenever they went to the store. That frustration led to the “Occupy” protests that took root in many American cities this fall.
What did we learn from 2011 and what does it mean for this year?
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January 16, 2012
Dick Jordan became suspicious when he received the first postcard offering “two round-trip airfares to anywhere Southwest flies.” He’s a loyal Southwest customer, but this seemed too good to be true – and he thinks it might be a scam.
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January 10, 2012
Bob Dolan thought the $1,750 check he received from a stranger had cleared with his bank. He thought wrong — and now he believes he’s been scammed.
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January 9, 2012
Consumer advocate Elizabeth Warren is running for the U.S. Senate in Massachusetts and across the country, the Occupy Wall Street movement has taken hold as a grassroots consumer movement. Of course, there’s also Ralph Nader, who has made two unsuccessful presidential bids.
Read more.
January 4, 2012
Carolyn Soucy thought she was getting a good deal on a credit score: Just $1 through a company called Experian Credit Monitoring.
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January 3, 2012
They say 2012 is the year of the apocalypse, and while preventing the end of the world is beyond the power of this consumer advocate, there is one disaster I can definitely help you avoid: The apocalypse of your bank account.
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December 28, 2011
The returning of gifts is almost as time-honored a tradition as Christmas itself.
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December 24, 2011
You need to get Scammed now. Otherwise, you could get scammed.
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December 12, 2011
Addie Adams’ microwave is constantly breaking down, and now Maytag wants another $275 to fix it. Should she pay the manufacturer or is there a better solution?
Read more.