Globaleyeglasses.com offers cheap lenses, but what happens when you have a problem with your purchase. Well, one customer did, and she’s still waiting for a refund.
Christopher Elliott
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
I handle customer complaints for a living – the good, the bad and sometimes, the incredibly stupid.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Jeni Wilson has two problems with a clothing store, and they seem to be related. Why can’t she get anyone to help her?
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Thinking of a career in consumer advocacy?
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
The holidays are high season for scam artists.
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When Anthony Guglielmo buys a Kenmore oven from a Sears outlet, he finds the range doesn’t work as expected. He’d like Sears to replace it — after all, he bought “insurance” to cover it — but the retailer has other ideas.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
Wayne is so embarrassed by his decision to pay $2,300 for a travel club that he asked me not to use his full name. I understand his reluctance. He’s a well-educated professional who was just looking for a way to save money when he traveled, and he feels scammed.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
How quickly we are to invoke the “S” word when things don’t go our way.
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
While Andre Klass is installing a computer, the chassis malfunctions, damaging the custom PC. Neither the reseller nor the manufacturer will take responsibility. Where, exactly, does the buck stop?
Be a smarter customer! Get your copy of Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals. Critics have called it "eye-opening" and "inspiring" -- it'll "grab your attention and won't let go." Order it now on Amazon, Barnes & Noble or iTunes.
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